At Denver Plumber, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, protect, and disclose information when you interact with our website, services, and communications. By using our website or services, you agree to the practices outlined in this Privacy Policy.
1. Information We Collect
We collect various types of personal information to provide you with the best possible service. This includes:
- Personal Information: When you contact us, schedule a service, or request a quote, we may collect your name, email address, phone number, physical address, and payment information.
- Usage Information: We may collect non-personal information about how you interact with our website, including your IP address, browser type, device information, and referring URLs. This helps us improve our services and user experience.
- Cookies and Tracking Technologies: We use cookies and other tracking technologies to collect information about your use of our website. This includes pages viewed, links clicked, and other actions taken. Cookies help us personalize content and analyze website traffic.
2. How We Use Your Information
We use the information we collect for several purposes, including:
- Providing Services: To schedule, process, and manage plumbing services, including emergency plumbing repairs, installations, and maintenance.
- Communication: To respond to your inquiries, send you quotes, updates, and other relevant communications about your service request.
- Improving Our Services: To enhance and optimize our website and services, making sure they meet your needs and preferences.
- Marketing and Promotions: To send you marketing communications, special offers, and promotions that may be of interest to you. You can opt out of marketing communications at any time.
- Compliance and Legal Obligations: To comply with legal requirements, resolve disputes, and enforce agreements.
3. How We Protect Your Information
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. This includes using encryption and secure servers to protect sensitive data during transmission and storage. However, please note that no method of data transmission over the internet or electronic storage is completely secure, and while we strive to protect your information, we cannot guarantee its absolute security.
4. Sharing Your Information
We respect your privacy and will not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in running our business, such as payment processors, marketing partners, and IT service providers. These service providers are obligated to maintain the confidentiality of your information.
- Legal Compliance: We may disclose your personal information if required by law or in response to a legal request, such as a subpoena or government investigation.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, and we will notify you if your information is transferred to a new entity.
5. Your Rights and Choices
As a user of our services, you have certain rights regarding your personal information:
- Access and Update: You have the right to access, review, and update your personal information at any time. If you would like to update or delete your information, please contact us at [email protected].
- Opt-Out of Marketing Communications: You can opt out of receiving marketing emails and communications from us by clicking the “unsubscribe” link in the email or by contacting us directly at [email protected].
- Cookies: You can control cookies through your browser settings. You may choose to disable cookies, but please note that doing so may affect the functionality of some website features.
6. Third-Party Websites
Our website may contain links to third-party websites or services that are not operated by Denver Plumber. We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review the privacy policies of any external websites before providing any personal information.
7. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the “Effective Date” at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Denver Plumber
102 Fillmore St #500,
Denver, CO 80206
Phone: (303) 879-1454
Email: [email protected]
If you have any problem regarding Privacy Policy and Plumber, please contact us or call at (303) 879-1454.